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Download this complimentary study and find out:

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Top five challenges to managing hybrid CX

The impact of legacy technology and standalone solutions

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Five key technology features that support a hybrid CX

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The pandemic has dramatically accelerated consumer preferences for a mix of online and offline engagement options.

Yet 70% of multi-location businesses lack confidence in their ability to deliver seamless hybrid customer experiences (CX).

A new study from Forrester Consulting, commissioned by Uberall, reveals just how difficult it is for organizations to deliver a seamless customer journey across both physical and digital touchpoints. Businesses that can get it right, 

with a unified approach to hybrid CX will reap the rewards. 


A new study from Forrester Consulting

Forrester Consulting Study: Reignite 
Growth with Hybrid Customer Experiences