The New Face of Local ebook

Introducing Local CX

A framework to align consumer expectations with business goals

Local Customer Journey image
Smile icon

What factors and considerations impact local CX

Download the report and find out: 

To optimise the customer experience, we need to understand how consumers experience brands digitally and in "real life," and how both experiences contribute to customer acquisition and loyalty. 

This report describes a “hyperlocal” CX framework that pays respect to the evolving, hybrid reality of our digital-physical world. It’s written for brands that aspire to provide a consistently great customer experience both globally and locally.  



Nearly 80% of company executives now see improving CX as a high or critical priority. And while CX can encompass a wide array of experiences and brand touchpoints, local is typically the centrepiece.  

The current state of consumer expectations

Performance improvement icon

How to align your marketing with local CX 

Lightbulb icon

Fill in this form to get the report!

GET THE GUIDE

Local CX is the most tangible manifestation of a business or brand, and therefore essential to the overall CX. 

On our website we use cookies to offer you the best user experience. You can read more here. By continuing to use this site you are giving us your consent to do this.

Uberall  © 2021. All rights reserved.