Convenience, speed, and visibility are key requirements for modern CX. Hyperlocal omnichannel presence is no longer an option, it is a must, now that 96% of people research their purchases online. With the right knowledge and toolset, your organisation will stay ahead of the (local) competition and establish its market leading position.
Join us for a dynamic and thought-provoking webinar about the benefits of Hyperlocal CX. Our expert moderator Brad Fagan (Product Marketing Insights Lead, Uberall) will lead an interactive conversation with our special guest speaker from SAP, Thomas Jenewein (Business Development & Digital Sales Europe) and Krystal Taing (Senior Solution Engineer, Uberall)
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Real-life success stories and the latest market insights
Expert insight and advice on driving growth across your store network
Learn more about:
Why businesses with superior CX are proven to grow 5x faster than those with an inferior one.
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Meet our speakers
Thomas Jenewein
Business Development & Digital Sales Europe
Thomas Jenewein’s career at SAP has spanned 23 years and he is now responsible for Business Development and digital Sales for SAP Training and Adoption in Europe. After studying Organizational Psychology he collected more than 20 years of experience from different positions in the field of Learning & Talent Management. As a thought leader, he writes blogs, articles and holds presentations on innovations in Learning and hosts the EducationNewscast Podcast.
Sr. Manager SE Americas
Krystal Taing
Krystal has spent the last decade working in SEO and e-commerce with a focus on local since 2014. Krystal is a Solutions Engineer for Strategic Partnerships at Uberall. She is also a Google My Business Gold Product Expert. Her experience devising local strategy aids brands in solving their most persistent marketing challenges. This includes improving organic visibility, search rankings, and online-to-offline traffic.
Brad Fagan is a Product Marketing and Insights Lead at Uberall. He wrote Uberall’s foundational report on reputation management in 2019 and loves to dive deep into data to find out what makes consumers tick. He is also a keen evangelist on the power of reviews to increase consumer engagement.
Brad Fagan
Product Marketing Insights Lead
