Is Your Business Future-Proof—or Run Over Soon?

How Digitalization and COVID Created the Hybrid Customer Journey

The Local Marketing Report 2021

Navigating today’s business challenges requires a strong focus on customer-centricity now and for the foreseeable future. You need to respond to the needs of the hybrid customer journey and quickly adapt to changes so you can—better than your competitors—get found, be chosen, and drive loyalty.

Local marketing maturity can be your hedge against changes in our dynamic world as well as your competitive advantage.

After the pandemic, 82% of consumers will still shop locally. But their expectations have changed.

After (or during) a very long and disruptive episode, it’s appropriate to ask: How can businesses thrive in this new world? 

The maturity assessment consists of 13 questions and might take around five minutes.

We encourage you to take your time—it’ll be worth it.

After the pandemic, 82% of consumers will still shop locally. But their expectations have changed.

After (or during) a very long and disruptive episode, it’s appropriate to ask: How can businesses thrive in this new world? 

Assess Your Local Marketing Maturity in Five Minutes

You’re about to assess how well your business is capable of delivering seamless experiences to hybrid consumers and …

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