Best practices for review management that turn online feedback into offline sales
Guidance on assessing, analysing and reacting to negative reviews
Templates that will help your team craft winning responses to both positive and negative reviews
A to-do list that will ensure your review management processes run like clockwork
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What Mitchells & Butlers says: Together with Uberall, we have significantly improved the SEO visibility of our restaurants and generated over 200% more page views in Google Maps. Our customer communication has also benefited; since implementing the Uberall solution, we have been able to react promptly to feedback on Facebook, showing our customers that their opinions are important to us and that we value them.
Markus Bottler
Senior Marketing Manager, Mitchells & Butlers