The New Face of Local ebook

A Practical Guide to Review Management

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See how you can turn online reviews into in-store sales, with our Practical Guide to Review Management. You'll learn how to approach review management strategically, successfully and really quite easily. And best of all, we've included tried and tested tools and templates so you can get started right away! 

Consumers search for online reviews for reassurance and greater confidence in their buying decision. As 93% of consumers say online reviews influence their purchase decisions, they may well be more influential than you think. 


Download the report and find out: 

Best practices for review management that turn online feedback into offline sales

Guidance on assessing, analysing and reacting to negative reviews

Templates that will help your team craft winning responses to both positive and negative reviews

A to-do list that will ensure your review management processes run like clockwork

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What Mitchells & Butlers says: Together with Uberall, we have significantly improved the SEO visibility of our restaurants and generated over 200% more page views in Google Maps. Our customer communication has also benefited; since implementing the Uberall solution, we have been able to react promptly to feedback on Facebook, showing our customers that their opinions are important to us and that we value them. 

Markus Bottler

Senior Marketing Manager, Mitchells & Butlers