Create Hyper-Local
Customer Experience
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Uberall © 2021. All rights reserved.
Uberall helps the world’s most innovative brick and mortar businesses stay relevant, competitive, and profitable, by using digital technology to win hearts online and feet offline. Our hyperlocal customer experience platform powers the entire customer journey from online search, to store visit, to social recommendation.
This means that every location is not only found everywhere online, but attracts and delights customers on every corner, across the globe - helping you drive revenue growth and customer lifetime value, at scale.
Pricing
Frequently Asked Questions
You are in good company
Get Found
Be discovered, when and where people are looking for products and services like yours.
When people want to buy a product or service, they usually start by jumping online. And while there are many ways to search - from pinging Google to asking Alexa or exploring Maps - one thing’s certain: people prioritize what they find at the top of the search results.
Be Chosen
Stand out from the stores next door and lead feet to your locations
At Uberall, we help brick and mortar businesses stand out from competitors and win new customers. Make sure every location’s online presence oozes street cred, gets people excited to visit, and closes the deal once they’re there. Build trust through on-point replies to reviews, confidence through great-to-know good-to-know information, and urgency through targeted special offers; then make it easy for people soon-to-be-customers to reach you.
Drive Loyalty
Drive growth with experiences that customers want to tell others about.
We help brick and mortar businesses create a growth spiral by facilitating deeper connections with local customers - so they not only keep coming back, but bring others with them. Empower local managers to build communities, turn customers into ambassadors, and hear what helps (or hinders) their customers’ satisfaction - all with minimal effort.
Get Found
Enhance online visibility for every one of your locations.
£ 290/mo
CHOOSE PLANKey Performance Metrics Assessment
Recommendations for Account Optimisation with 360
scoring
Account Control
Maximum number of locations managed: up to 25
Maximum number of users:
Up to 10 users
Labels for grouping
Data Accuracy
Google My Business verification
Removing Duplicate Listings
Location Cleansing
Online Visibility
Access to all relevant GMB
( Google My Business ) attributes and categories
Full access to Global Directories
Analytics and Insights
Digital campaign management across Google, Facebook, and Instagram
Synchronised campaigns across multiple Google Ads accounts
Keyword and targeting recommendations
Billing on group or location levels
Promotion
Accuracy of business information, across certain key directories where users can search for local information verbally
Access to local directories
Voice Search Optimisation
Location-based content and targeting recommendations
Choose who covers which costs
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Free
Get a taste of how Uberall can help your locations get found online.
£ 0/mo
GET STARTEDAccess to relevant GMB
( Google My Business ) attributes and categories: Limited
Access to Global Directories:
Limited
Ability to sort and group locations within the App.
For example, labels per region or labels per brand, etc.
Maximum number of locations managed: up to 25
Maximum number of users:
Up to 2 users
Labels for grouping
Account Control
Data Accuracy
Google My Business verification
Removing Duplicate Listings
Online Visibility
Analytics and Insights
Key Performance Metrics Assessment
Recommendations for Account Optimisation with 360
scoring
Ability to have the duplicate listings removed or merged
Tips on how to get the most out of the Uberall Platform
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Thrive
Scale your online presence and build genuine connections with your customers.
£ 465/mo
CHOOSE PLANAccount Control
Maximum number of locations managed: up to 25
Maximum number of users:
Up to 10 users
Labels for grouping
Customisable role-based
permissions
Ability to have different members of a team or department assigned only the functionality they need to do their job. The rights given to a user will allow them to see corresponding features and data in the interface, depending on their access.
Data Accuracy
Google My Business verification
Removing Duplicate Listings
Location Cleansing
Online Visibility
Access to all relevant GMB
( Google My Business ) attributes and categories
Full access to Global Directories
Access to local directories
Voice Search Optimisation
Analytics and Insights
Key Performance Metrics Assessment
Recommendations for Account Optimisation with 360
scoring
Profile Completeness
Drill-up and -down views
Advanced filters at multiple levels
Comparison across time and locations
Promotion
Digital campaign management across Google, Facebook, and Instagram
Synchronised campaigns across multiple Google Ads accounts
Keyword and targeting recommendations
Billing on group or location levels
Reviews
Consolidated reviews from all relevant platforms
Alerts and notifications for new or specific reviews
Topic Analysis
Approval flows for review responses
Posting capabilities
Re-engagement with the customer audience
Tools for responding to customer questions and creating FAQs
Template Library
Post Scheduler
Suggestions on how to further optimize your location data for better discoverability and performance
Central inbox with multiple networks
Event and Offer Posts drive visitors to your locations
Brand-approved templates, including visual and text content
Post Scheduler saves time and helps organize your posting plans
Filter by account, label, city, location, and more
Filtering by location or label
Pinpoint performance issues
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Why do I need to manage online presence?
Most business owners are not aware of all the websites their business is listed on. This results in business directories providing customers with inaccurate or insufficient information. This often leads to frustration and undesired outcomes, such as customers not being able to find the information they need or getting incorrect data that ultimately undermines business reputation. The accuracy and consistency of a business’s local listings across various channels significantly impacts its ranking on search engine results pages (SERPs).
Why should I pay attention to the customer reviews?
This helps you better understand your customers, improve customer satisfaction and foster customer loyalty. Having reviews on various platforms brings credibility to your business and accumulates social proof online. With the Uberall platform, you can easily gather and manage feedback of your locations.
Why should I reply to reviews online?
The majority of consumers are now going online to get their information and confirm their purchasing decisions. People now trust online reviews as much as personal recommendations. Through efficient, centralised management of reviews and responses to concerns, Uberall platform helps you establish a clear voice to every consumer and ensure higher customer satisfaction and loyalty.
How can I cancel my subscription?
We encourage you to try the free version of Uberall. You will get a feel of the platform and decide which plan would suit your needs better. Our paid plans are billed monthly and you can cancel anytime.
Additional process of checking, validating, and optimising the profile details of a business location
Custom Alerts notify you instantly of negative (or positive) reviews
Key themes in customer sentiment
Safely empower local stakeholders
